Website Communication Disclaimer

Chattanooga Upper Cervical Chiropractic provides this website as a convenient way for patients, prospective patients, caregivers, and community members to learn more about our office, upper cervical chiropractic care, and general health-related topics.

This Website Communication Disclaimer explains important limitations related to online forms, email, text messaging, voicemail, social media, and other digital communication methods.

Please read this disclaimer carefully before submitting information through this website or contacting our office through electronic communication.

General Communication Only

The communication tools available through this website are intended for general communication only.

Website forms, email links, online appointment requests, contact pages, and other digital tools may be used to:

  • Request an appointment
  • Ask a general question
  • Request a call back
  • Confirm basic office information
  • Ask about services
  • Submit general contact information
  • Start a conversation with our office

These tools should not be used to submit urgent medical concerns, emergency symptoms, detailed medical history, private treatment information, billing disputes, insurance details, or other sensitive information unless you are specifically instructed to use a secure communication method.

No Doctor-Patient Relationship Created Online

Using this website, reading website content, submitting a form, sending an email, leaving a voicemail, sending a text message, or contacting Chattanooga Upper Cervical Chiropractic online does not automatically create a doctor-patient relationship.

A doctor-patient relationship is only established after appropriate intake, consultation, evaluation, consent, and acceptance as a patient by Chattanooga Upper Cervical Chiropractic.

Information provided through this website is not a substitute for a professional evaluation, diagnosis, treatment plan, or personalized healthcare recommendation.

Do Not Use This Website for Emergencies

Do not use this website, email, online forms, social media, voicemail, or standard text messaging for medical emergencies or urgent health concerns.

Messages submitted through the website may not be reviewed immediately.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

Examples of urgent or emergency symptoms may include:

  • Chest pain
  • Difficulty breathing
  • Sudden weakness or numbness
  • Sudden severe headache
  • Loss of consciousness
  • Signs of stroke
  • Sudden vision changes
  • Confusion
  • Severe injury
  • Uncontrolled bleeding
  • Any symptom that feels severe, sudden, worsening, or life-threatening

Online Messages May Not Be Reviewed Immediately

Chattanooga Upper Cervical Chiropractic makes reasonable efforts to respond to website inquiries, emails, voicemails, and other messages in a timely manner.

However, online messages are not continuously monitored and may not be reviewed outside normal business hours, during holidays, office closures, or periods of high message volume.

If your matter is urgent, please call the office directly.

Chattanooga Upper Cervical Chiropractic
4289 Bonny Oaks Drive
Chattanooga, TN 37406
Phone: 423-892-2717

Avoid Sending Sensitive Information Through General Website Forms

Please do not submit sensitive information through general website forms or unsecured communication methods.

This may include:

  • Detailed medical history
  • Symptoms requiring urgent attention
  • Diagnosis information
  • Treatment records
  • Insurance information
  • Payment card information
  • Social Security numbers
  • Private health details
  • Medical records
  • Legal documents
  • Information about another person without proper authorization

Standard website forms, email, and text messaging may not be fully secure or encrypted. If private information needs to be shared, please contact our office so we can direct you to the appropriate method of communication.

Protected Health Information

Some information shared with Chattanooga Upper Cervical Chiropractic may be considered protected health information (PHI) when it relates to your health, treatment, care, billing, or patient status.

Chattanooga Upper Cervical Chiropractic respects patient privacy and handles patient information in accordance with applicable privacy requirements.

However, visitors should use caution when submitting information through general website forms, email, text messages, social media, or other unsecured communication channels.

For private patient matters, please call the office directly.

Email Communication

Email can be a convenient way to communicate, but standard email may not always be secure.

If you send an email to Chattanooga Upper Cervical Chiropractic, you understand that email communication may involve privacy risks, including the possibility that messages could be intercepted, misdirected, forwarded, stored, or viewed by unauthorized parties.

Please avoid sending sensitive medical information, urgent health concerns, financial information, or private records via standard email unless specifically instructed to use a secure method.

Text Messaging Communication

Chattanooga Upper Cervical Chiropractic may use text messaging for certain communication, such as appointment reminders, scheduling updates, or general office communication.

Standard text messaging may not be fully secure or encrypted. Text messages may be viewed by anyone with access to your phone, mobile account, or connected devices.

By providing your mobile phone number, you authorize our office to contact you using that number unless you request otherwise.

Please do not send sensitive medical details, urgent health concerns, private records, insurance information, or payment information through standard text messages.

Voicemail Communication

If you leave a voicemail for Chattanooga Upper Cervical Chiropractic, please provide only the information needed for our office to return your call or understand the general reason for your message.

Voicemail messages may not be reviewed immediately.

Please do not leave urgent medical concerns, emergency symptoms, sensitive health details, or detailed private information in voicemail messages.

If you are experiencing a medical emergency, call 911 or seek emergency care immediately.

Website Contact Forms

Website contact forms are intended for general inquiries and appointment-related communication.

When completing a website form, please provide only basic information, such as:

  • Name
  • Phone number
  • Email address
  • Preferred contact method
  • General reason for contacting the office
  • Appointment request information

Please avoid entering detailed medical concerns, private health history, emergency symptoms, insurance details, or financial information in a general website form.

Appointment Request Disclaimer

Submitting an appointment request through the website does not guarantee that an appointment has been scheduled.

An appointment is not confirmed until Chattanooga Upper Cervical Chiropractic contacts you or otherwise confirms the appointment directly.

If you do not receive confirmation, please call the office.

Phone: 423-892-2717

Social Media Communication

Social media platforms are not secure channels for private healthcare communication.

Please do not use social media comments, posts, direct messages, reviews, or public messages to share private health information, appointment details, billing concerns, medical questions, or emergency concerns.

If you contact Chattanooga Upper Cervical Chiropractic through social media, we may ask you to call the office directly so your question can be handled through a more appropriate communication method.

Public Reviews and Comments

Patients and visitors may choose to leave reviews or comments on public platforms such as Google, Facebook, or other websites.

Please remember that public reviews and comments may be visible to others. Avoid including private health information, appointment details, diagnosis information, treatment details, other patients’ names, or sensitive personal information in public posts.

Chattanooga Upper Cervical Chiropractic will not publicly disclose protected health information in response to reviews, comments, or social media posts.

Communication About Another Person

Please do not submit private information about another person through this website unless you are legally authorized to do so.

If you are contacting the office on behalf of a spouse, child, parent, caregiver, or another individual, we may need to verify your authorization before discussing private information.

This may include verification of identity, legal guardianship, parental authority, written authorization, or another appropriate form of permission.

Accuracy of Information Submitted

When communicating with Chattanooga Upper Cervical Chiropractic, please provide accurate and current information.

This may include:

  • Your correct name
  • Current phone number
  • Current email address
  • Preferred contact method
  • Relevant appointment details
  • Updated contact information if it changes

Chattanooga Upper Cervical Chiropractic is not responsible for delays or missed communication caused by incorrect, outdated, incomplete, or misdirected contact information provided by a website visitor or patient.

No Medical Advice Through General Website Messages

General website communication should not be used to request a diagnosis, treatment plan, or personalized medical advice.

Healthcare recommendations require appropriate consultation, evaluation, and professional judgment.

Information exchanged through general website forms, emails, or messages may not be enough to evaluate your health needs.

If you have health-related concerns, please schedule an appointment with a qualified healthcare provider or speak with one.

Communication Preferences

You may contact Chattanooga Upper Cervical Chiropractic to request a preferred communication method.

For example, you may ask us to contact you by phone instead of email, or to use a specific number when calling.

We will make reasonable efforts to honor appropriate communication preferences, subject to office procedures, technology limitations, and applicable legal requirements.

Third-Party Communication Tools

This website may use third-party tools or platforms for contact forms, scheduling, email delivery, analytics, maps, reviews, accessibility features, or other website functions.

Third-party tools may have their own privacy policies, security practices, and terms of use.

Chattanooga Upper Cervical Chiropractic does not control all third-party systems, websites, or platforms. Visitors should review the privacy policies of any third-party tools they use.

Website Security Limitations

Chattanooga Upper Cervical Chiropractic makes reasonable efforts to maintain a secure website experience.

However, no website, email system, text message, contact form, or electronic communication method can be guaranteed to be completely secure.

By using website communication tools, you understand that there may be risks associated with electronic communication.

Response Limitations

Chattanooga Upper Cervical Chiropractic may not be able to respond to every website inquiry, email, message, or social media contact.

A response may be delayed or unavailable if:

  • The message is incomplete
  • Contact information is incorrect
  • The request is outside the scope of the practice
  • The message is inappropriate or abusive
  • The message appears to be spam
  • The message requires verification before a response can be provided
  • The request involves private information that cannot be discussed through the communication method used

Consent to Be Contacted

By submitting your contact information through this website, calling the office, sending an email, or requesting information, you authorize Chattanooga Upper Cervical Chiropractic to contact you using the information you provided.

This may include phone calls, voicemails, emails, or text messages related to your inquiry, appointment request, office communication, or care-related communication when appropriate.

You may contact the office to update your communication preferences.

Website Content Is Informational Only

Any information shared on this website is for general educational and informational purposes only.

Website content should not be treated as medical advice, diagnosis, treatment, or a substitute for professional care.

For healthcare guidance specific to your situation, please consult with Chattanooga Upper Cervical Chiropractic or another qualified healthcare provider.

Updates to This Disclaimer

Chattanooga Upper Cervical Chiropractic may update this Website Communication Disclaimer from time to time to reflect changes in website tools, office procedures, communication practices, privacy requirements, or technology.

The most current version will be posted on this page.

Contact Information

If you have questions about this Website Communication Disclaimer or need help contacting our office, please reach out directly.

Chattanooga Upper Cervical Chiropractic
4289 Bonny Oaks Drive
Chattanooga, TN 37406
Phone: 423-892-2717