Anti-Discrimination Notice

Chattanooga Upper Cervical Chiropractic is committed to providing a respectful, welcoming, and inclusive environment for patients, prospective patients, families, caregivers, visitors, and team members.

We believe every person should be treated with dignity, fairness, and respect when seeking information, scheduling care, visiting our office, or communicating with our team.

Our Commitment

Chattanooga Upper Cervical Chiropractic does not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, disability, sex, religion, pregnancy, veteran status, or any other category protected by applicable federal, state, or local law.

We are committed to providing access to our services and information in a manner that respects each person’s rights, needs, and dignity.

Equal Access to Care and Communication

Chattanooga Upper Cervical Chiropractic works to provide equal access to office communication, website information, appointment scheduling, and patient support.

This commitment may include reasonable efforts to assist individuals who need help accessing information, communicating with our office, or using our website because of disability, language needs, or other accessibility concerns.

If you need assistance communicating with our office, understanding information, accessing website content, or requesting an appointment, please contact us.

Chattanooga Upper Cervical Chiropractic
4289 Bonny Oaks Drive
Chattanooga, TN 37406
Phone: 423-892-2717

Accessibility and Disability Support

Chattanooga Upper Cervical Chiropractic strives to make our office communication and website experience accessible to individuals with disabilities.

Reasonable support may include assistance with communication, alternative ways to access website information, or help understanding office-related information.

If you experience difficulty accessing information or need assistance because of a disability, please contact our office. We will make reasonable efforts to assist you.

Language Assistance

If English is not your preferred language, please contact our office so we can discuss available communication options.

Chattanooga Upper Cervical Chiropractic will make reasonable efforts to communicate clearly with patients and visitors. Available language assistance may depend on the nature of the request, available resources, and applicable requirements.

Respectful Patient Environment

Chattanooga Upper Cervical Chiropractic is committed to maintaining an environment where patients and visitors are treated with courtesy and respect.

We expect respectful communication from everyone who interacts with our office, including patients, visitors, staff, vendors, and online users.

Harassment, threats, abusive language, intimidation, or discriminatory conduct toward staff, patients, or visitors is not acceptable.

Website and Digital Access

Our commitment to non-discrimination also applies to our website and digital communication.

We strive to make website information accessible and understandable for all visitors. If you encounter an accessibility barrier or need information from this website in another format, please contact us.

Please include the page or information you were trying to access, the issue you experienced, and the best way for us to contact you.

Healthcare Decisions and Individual Evaluation

Chattanooga Upper Cervical Chiropractic evaluates patients based on individual needs, health history, consultation findings, examination findings, and professional judgment.

Care recommendations are not based on race, color, national origin, age, disability, sex, religion, pregnancy, veteran status, or any other protected status.

Some services, recommendations, or referrals may depend on clinical appropriateness, scope of practice, safety, patient needs, and applicable professional standards.

No Retaliation

Chattanooga Upper Cervical Chiropractic will not retaliate against any person for asking questions, raising a concern, requesting assistance, or making a complaint related to discrimination, accessibility, or patient rights.

Patients and visitors are encouraged to contact our office if they believe they have been treated unfairly or need assistance accessing information or services.

How to Report a Concern

If you believe you have experienced discrimination, exclusion, unequal treatment, or an accessibility barrier involving Chattanooga Upper Cervical Chiropractic, please contact our office.

Chattanooga Upper Cervical Chiropractic
4289 Bonny Oaks Drive
Chattanooga, TN 37406
Phone: 423-892-2717

When contacting us, please include:

  • Your name and contact information
  • A description of the concern
  • The date of the issue, if applicable
  • The person or department involved, if known
  • The type of assistance or resolution you are requesting

We will make reasonable efforts to review concerns and respond appropriately.

External Complaint Options

Depending on the nature of the concern and applicable law, individuals may also have the right to file a complaint with a federal, state, or local civil rights agency.

For healthcare-related civil rights concerns, the U.S. Department of Health and Human Services Office for Civil Rights may provide information about complaint options.

Medical Emergencies

Do not use discrimination, accessibility, or website contact requests for medical emergencies.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

Website messages, emails, and online forms may not be reviewed immediately.

Updates to This Notice

Chattanooga Upper Cervical Chiropractic may update this Anti-Discrimination Notice from time to time to reflect changes in office procedures, website practices, accessibility efforts, or applicable legal requirements.

The most current version will be posted on this page.