Chattanooga Upper Cervical Chiropractic respects your privacy and is committed to protecting the personal information you share with us through this website, by phone, through online forms, and during communication with our office.
This Privacy Policy explains how we may collect, use, protect, and share information when you visit our website or contact Chattanooga Upper Cervical Chiropractic.
This Privacy Policy applies to information collected through our website and general online communications. It does not replace our official HIPAA Notice of Privacy Practices, patient intake forms, consent forms, financial policies, or other documents provided directly by our office.
If you are a patient or become a patient of Chattanooga Upper Cervical Chiropractic, certain health-related information may also be protected under HIPAA and other applicable privacy laws.
Chattanooga Upper Cervical Chiropractic
4289 Bonny Oaks Drive
Chattanooga, TN 37406
Phone: 423-892-2717
Website: chattanoogauppercervicalchiropractic.com
We may collect information that you voluntarily provide when you interact with our website or contact our office.
This may include:
We may also collect basic website usage information through cookies, analytics tools, tracking technologies, server logs, or similar tools.
This may include:
This information helps us understand how visitors use the website and how we can improve the online experience.
Some information collected by Chattanooga Upper Cervical Chiropractic may be considered protected health information (PHI) when it relates to your health, care, treatment, billing, or patient status.
Examples may include:
Protected health information is handled according to applicable privacy requirements, including HIPAA, where applicable.
Please do not submit sensitive medical information, private health details, emergency concerns, financial information, or protected health information through general website forms unless the form is clearly identified as secure and appropriate for that purpose.
We may use information collected through this website or through communication with our office to:
If you are a patient, your health information may also be used for treatment, payment, and health care operations, as permitted by law and explained in our HIPAA-related notices.
Our website may include forms that allow visitors to request an appointment, ask a question, or request a callback.
These forms are intended for general communication only.
Please do not use website forms for:
Submitting a website form does not create a doctor-patient relationship.
A doctor-patient relationship is only established after appropriate intake, consultation, evaluation, consent, and acceptance as a patient by Chattanooga Upper Cervical Chiropractic.
We may communicate with you by phone, voicemail, email, text message, or other communication methods you provide.
These communications may be used for:
Standard email and text messaging may not be fully secure or encrypted. Please avoid sending sensitive medical details through unsecured communication methods.
By providing your phone number or email address, you authorize Chattanooga Upper Cervical Chiropractic to contact you using the information provided, unless you request a different communication method.
Our website may use cookies, analytics tools, pixels, or similar technologies.
Cookies are small files that may be stored on your device when you visit a website. They help websites function properly and provide information about website activity.
We may use cookies and similar tools to:
You may be able to disable or manage cookies through your browser settings. Please note that disabling cookies may affect how some parts of the website function.
We may use third-party analytics tools to understand how visitors use our website.
Analytics tools may collect general website activity data, such as:
We use this information to improve the website, understand visitor needs, and make content easier to find.
Because this is a healthcare-related website, tracking tools should be managed carefully to prevent the improper collection or disclosure of protected health information.
Chattanooga Upper Cervical Chiropractic may use online advertising or marketing tools in the future.
If advertising tools, pixels, or remarketing technologies are used, they should be configured carefully and reviewed for privacy compliance, especially because healthcare-related websites may involve sensitive information.
We do not intend to use website tracking tools to collect or share protected health information for unauthorized advertising purposes.
Chattanooga Upper Cervical Chiropractic does not sell, rent, or trade personal information collected through this website.
We may share information only when appropriate, such as with:
When a service provider handles protected health information on behalf of the practice, HIPAA may require appropriate safeguards and agreements.
We may use third-party tools or service providers to help operate the website and manage communication.
These may include:
These third parties may have access to certain information only as needed to perform their services.
We encourage patients and visitors to review the privacy policies of any third-party platforms they use.
This website may contain links to third-party websites, articles, videos, tools, social media platforms, or other online resources.
Chattanooga Upper Cervical Chiropractic is not responsible for the privacy practices, content, policies, accuracy, or security of third-party websites.
Clicking an external link means you are leaving our website and are subject to the privacy policy and terms of the third-party site.
Chattanooga Upper Cervical Chiropractic may maintain social media profiles on third-party platforms.
Please remember that social media platforms are public or semi-public spaces depending on your settings. Do not post sensitive medical information, private health details, appointment information, billing details, or other confidential information in public comments, reviews, or social media messages.
If you contact us through social media, we may direct you to call the office for privacy reasons.
Patients may choose to leave reviews on Google, social media, or other public platforms.
If you voluntarily post a public review, the information you share may be visible to others. Please avoid including private health information in public reviews.
Chattanooga Upper Cervical Chiropractic will not publicly disclose protected health information in response to reviews.
This website is intended for general audiences and is not directed to children under the age of 13.
We do not knowingly collect personal information from children through this website without appropriate parental or guardian involvement.
If you believe a child has submitted personal information through our website, please contact us so we can review the matter.
We take reasonable steps to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
Security measures may include:
No website, email system, text message, or electronic communication method can be guaranteed to be completely secure.
Please avoid sending sensitive information through unsecured methods.
We may retain information for as long as necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and support office operations.
Patient records may be retained in accordance with applicable healthcare recordkeeping requirements and office policies.
You may contact our office to:
Some requests may be subject to legal, healthcare, recordkeeping, or verification requirements.
If you are a patient, you may have rights regarding your protected health information, including rights to request access, amendments, restrictions, confidential communications, and an accounting of certain disclosures.
These rights are addressed in greater detail in the official HIPAA Notice of Privacy Practices provided by the office.
Please contact Chattanooga Upper Cervical Chiropractic for questions about patient privacy rights.
Do not use this website, email, online forms, text messaging, or social media for medical emergencies.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.
Messages submitted through the website may not be reviewed immediately.
Chattanooga Upper Cervical Chiropractic may update this Privacy Policy from time to time to reflect changes in website practices, technology, office procedures, or legal requirements.
The updated version will be posted on this page.
If you have questions about this Privacy Policy, website privacy, or patient privacy practices, please contact us.
Chattanooga Upper Cervical Chiropractic
4289 Bonny Oaks Drive
Chattanooga, TN 37406
Phone: 423-892-2717
